Answers to Frequently Asked Questions (FAQ)
How fast can we get started?
Upon receipt of your payment for a Light2
license, a password-protected Web page is
created for you on the CCAS Web server. This
page will allow you to download the software
and documentation necessary to install and
run Light...IMMEDIATELY. Your Light software
installation and documentation CD is shipped
to you at the same time. Because Light2 ships
pre-configured - with a standard
chart-of-accounts, a default cost structure,
sample projects, vendors and employees - you
could actually begin processing transactions
through Light2 upon its installation. This,
of course, also means that you'll be able to
immediately respond to any DCAA or other
government auditor's "Preaward Survey".
Describe the typical user of CCAS software?
Companies using Light2 and C'estTime are
typically small businesses employing from as
few as seven to as many as several hundred
individuals. Spread across the United States,
the vast majority of our users are service
businesses whose principal customers are the
departments and agencies of the US Federal
Government and whose principal costs are
labor, labor related costs and other costs
incurred in the performance of their
contracts.
What are the hardware requirements for running CCAS software?
Windows (Intel or AMD processors) and
Macintosh computers of a relatively recent
"vintage" are completely adequate. While
dedicated "Server" hardware can be employed,
robust workstations can also be effectively
employed as the "Host", or "Server",
computer. As is generally true, the more
robust your hardware the better your
performance will be. Note that any
combination of Windows and Macintosh
computers can be used to run our software.
For more details our Software page.
What operating systems and computing platforms are supported?
When running Light as either "Host" or
"Client", WIndows 2000 Professional, Windows
XP and XP Professional as well Vista are
fully supported as is Mac OS X v.10.2 and
greater. With regard to C'estTime, CCAS's
electronic timekeeping software, any
operating system that can run a JavaScript
capable browser is supported for user time
charge entries via the Web. For more details
our Software page.
Does your software include all the functionality of "normal" accounting software?
Yes. Light is a complete financial AND
project cost accounting solution. Included in
Light2 is general ledger, financial
statements, accounts payable and receivable,
payroll, extensive Ad Hoc reporting and even
fixed assets and depreciation. In many
systems these features constitute "options"
and additional license fees.
Realistically, how much additional support will be required to get up-and-running?
From the outset we have recognized that no
two companies are alike. While there are many
similarities between companies large and
small, each has its own defining
characteristics. Some users want - and need -
to get up-and-running quickly. We have seen
our software become fully functional within
days of its installation - with no additional
expenditure by the user for installation and
configuration support services. Other users
take a more measured approach, spending
anywhere from weeks to months in "getting it
just right". In all cases, Light2 is ready
for use upon its installation. On average,
users have engaged us or consultants for
three days of installation and configuration
support services in getting their software
operational.
The notion that you will spend the same amount on installation support as you spend for the software license simply doesn't apply in the case of CCAS software.
The notion that you will spend the same amount on installation support as you spend for the software license simply doesn't apply in the case of CCAS software.
What do you mean when you say that Light is "self-reconciling"? What's the real significance?
Most CPA's will tell you that an important
first step in the examination of a company's
books is a thorough analysis of it's balance
sheet accounts: from cash to accounts
receivable and payable to fixed assets and
salaries payable. The thinking here is that
if the balance sheet is accurate, the
company's books are generally accurate.
Income statement reclassifications may be
necessary, but the bottom line is probably
fairly presented.
Light2 offers inline support for the continuous reconciliation of those balance sheet accounts that are most important, and which are most likely to present problems. For most companies with labor intensive businesses, reconciling the salaries payable and fixed asset accounts are real challenges (translation: difficult and, if performed by your accountants, costly). Light2's reconciliations help insure that your books are always as complete and accurate as possible, and this with a minimum of effort and cost.
Light2 offers inline support for the continuous reconciliation of those balance sheet accounts that are most important, and which are most likely to present problems. For most companies with labor intensive businesses, reconciling the salaries payable and fixed asset accounts are real challenges (translation: difficult and, if performed by your accountants, costly). Light2's reconciliations help insure that your books are always as complete and accurate as possible, and this with a minimum of effort and cost.
Are Light and C'estTime approved by the Defense Contract Audit Agency (DCAA)?
CCAS Light and C'estTime (electronic
timekeeping) have been approved by DCAA at
user sites across the United States. We know
of no occasion where our software has not
been approved by DCAA. It is important to
note, however, that Government auditors,
including those of the DCAA (Defense Contract
Audit Agency), approve accounting systems
based solely upon each user's implementation
of software - not the software itself.
Government auditors, by regulation, do not
support or endorse the accounting software of
any vendor.
Does your software require that my accounting staff be highly trained and experienced?
Our software is being run effectively by
accounting staff of all levels of experience
and expertise. By virtue of our software's
design and inductive interface, any
enthusiastic user that can use a computer can
use our software, and use it well. Our
software has the truly unique capability of
simultaneously performing the accounting (as
all accounting software must) and, at the
same time, educating less experienced staff
in all areas of financial and project cost
accounting - and government contracts
accounting as well.
Does Light compute indirect cost rates and can it allocate indirect costs to projects?
Absolutely. Light computes year-to-date
Fringe Benefit, Overhead, Off-Site Overhead,
General and Administrative (G&A), and
Material Handling indirect cost rates for any
specified period for which costs exist in
your books. Light allows you to fully
configure your cost structure so it is you
that decides which rates are actually used in
the allocation of indirect costs to final
cost objectives (projects).
Additionally, you have the option of using actual indirect cost rates as computed by Light or other indirect cost rates (such as budgeted rates) when allocating indirect costs to contracts. Simply put, Light2 provides you with full control over your indirect cost rate structure and the reporting of project costs "loaded" with allocated indirect costs.
Additionally, you have the option of using actual indirect cost rates as computed by Light or other indirect cost rates (such as budgeted rates) when allocating indirect costs to contracts. Simply put, Light2 provides you with full control over your indirect cost rate structure and the reporting of project costs "loaded" with allocated indirect costs.
Does Light generate government billings on government forms?
Yes. Light2 generates government invoices on
either a cost or hours incurred basis as well
as on a fixed-price basis. These invoices are
printed to government forms SF1034 and SF1035
(substitute) and DD Form 250. Non-government
invoices can be generated on the same basis
as government invoices as well as on a units
delivered basis and their format is fully
customizable.
What is included in your annual software support and maintenance agreement?
Included is full support and maintenance of
our software and access to periodic software
updates. We'll expeditiously respond to any
questions you have with the operation of our
software and should any problem with our
software be discovered, we'll resolve it with
the very same sense of urgency.
While eight (8) hours of direct support - which can take the form of installation support or system design an configuration assistance - is included with each Light2 license purchase (without regard to the number of "seats" purchased), our annual maintenance agreement does not include general business consultation or system design services.
While eight (8) hours of direct support - which can take the form of installation support or system design an configuration assistance - is included with each Light2 license purchase (without regard to the number of "seats" purchased), our annual maintenance agreement does not include general business consultation or system design services.
Does your software support Divisions and Cost Centers?
Yes, Light and C'estTime fully support
financial and job cost reporting by Division
or Cost Center. Additionally, Light2 can
handle the maintenance and calculation of
important indirect cost rates by Cost Center.
Will we be able to export accounting data for analysis outside of your software?
Yes, virtually all data that Light and
C'estTime maintains can be quickly and easily
exported for further analysis in spreadsheet
or other common business applications -
assuming that the user has been given
authorization to do this via Light's "User
Access" controls.
Is your software updated regularly?
Yes. Light2 and C'estTime are regularly
updated. Each update brings the introduction
of new or refined functionality and/or
performance enhancements. We value input from
our users and their recommendations are,
whenever possible, incorporated in updates to
our software.
Software Support and Answers to FAQ
Here you'll find answers to questions typically asked about our software and the support we provide for it. If your questions are not among those addressed, please let us know.
For Light and C'estTime users, CCAS's periodic emailings and your Web page remains your primary source for product updates and information. Note: An update to Light 2.0v1, build no. 5222008 (posted June 27, 2008), is now available for downloading from your Web page on the CCAS Support Server. If you are not certain of how to access this page, or have any difficulty in accessing your Web page, please contact us by email or at the telephone number that can be found in your Light & C'estTime "Quick Start Guide".